ROUND TABLES
The role of knowledge management in improving the customer responsiveness of organisations (Mumbai 23rd Oct)

Date: 23th October 2007
Venue: Avaya GlobalConnect Customer Studio, Mumbai

Moderator:

Ketan Dalal
Executive Director
PwC

Participants:



Motilal Oswal
CMD
M O Financial Services Ltd


Dr S Rama Iyer
Executive Chairman
Aker Kvaerner Powergas Pvt. Ltd

V Ramaswamy
Global Head - SME's
TCS

Ashok Malhotra
Managing Director
Mettler-Toledo India Pvt. Ltd.


Madhavan Menon
MD
Thomas Cook I Ltd.


Aparup Sengupta
CEO
Aegis BPO Services Ltd.

S Subramaniam
Director & CEO
BPL Mobile Communications


AGC Networks Limited, Equinox Business Park, Tower 1 (Peninsula Techno Park), Off. Bandra Kurla Complex, LBS Marg, Kurla West, Mumbai - 400070, India.
Email :Neelam.Kapoor@essar.com