Target Industry Vertical – ICT & ITeS
Who should attend – Business Leaders, IT Leaders, Operations Team & Decision Makers |
| Time |
|
| 09:00 |
Welcome Coffee & Registrations |
| 09:30 to 10:15 |
Panel Discussion
“Innovation in downturn. How thinking differently is helping Organizations save costs and mitigate business risks” |
| 10:15-10:45 |
Customer Speak / Testimonial |
| Session I |
| | Technology Track |
Business Track |
| 10:30 – 11:15 |
New Era of Business Communications Avaya Aura Technical Overview |
Reducing Cost and Increasing Productivity with Avaya Global Office Solution
|
| 11:15 – 12:00 |
Avaya Unified Communications Technical Overview |
Enterprise Risk Management
|
| 12:00 – 01:00 |
Avaya Collaboration Solutions Technical Overview |
Invest Now Or Later: Assessing Investment Returns
|
| 1:00 – 02:00 |
NETWORKING LUNCH |
| Session II |
| 2.15 - 3.00 |
New Technology Trends in Customer Service – What’s new in Contact Centers?” |
Addressing Lost Opportunities in a Outsourcing Deal
|
| 3.00 – 3.45 |
Maximizing on your investments with AGCL’s Sweating the Capital Program
|
| 3.45 - 4.30 |
Intelligent Infrastructure for the Enterprise |
Managing Costs while Growing and Consolidating Operations |
| 4:30 – 6:00 |
Partner Session’s in Booths |
