| Target Industry Vertical – BFSI |
| Time |
|
| 09:30 to 10:15 |
Panel Discussion
Topic – Winning with Branches |
| 10:15-10:45 |
Customer Speak |
| Session I |
| | Technology Track |
Business Track |
| 10:45 – 11:30 |
New Era of Business Communications Avaya Aura Technical Overview |
Customer Service in BFSI
|
| 11:30 – 12:15 |
Avaya Unified Communications Technical Overview |
Solutions to service your HNI’s better – A HNI help desk Solution
|
| 12:15 – 01:00 |
Avaya Collaboration Solutions Technical Overview |
Effective way of managing Reminder and Collections process.
|
| 1:00 – 02:00 |
NETWORKING LUNCH |
| Session II |
| 2.00 – 2:30 |
Customer Speak |
| 2.30 - 3.15 |
New Technology Trends in Customer Service – What’s new in Contact Centers?” |
Putting the best foot forward – Specialist on Demand
|
| 3.15 – 4.00 |
AGCL Professional Services Applications |
Advanced branch solution
|
| 4.00 - 4.45 |
Intelligent Infrastructure for the Enterprise |
End to end Dealing Room Solutions |
| 4:45 – 6:00 |
Partner Sessions in Booths |
