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Business Applications

The Enterprise Applications (EA) brings in new ways of orchestrating organizational processes by leveraging its industry expertise through packaged ERP (Enterprise Resource Planning) applications. EA brings in expertise with end-to-end implementations under its belt across industry verticals like Manufacturing, BFSI, Transportation and Retail. Our solutions help businesses pursue growth opportunities with agility, and adapt to changing market and regulatory environments with ease. A CoE (Centre of Excellence) builds the right industry templates, develops business specific scenarios and helps assess the ROI (Return on Investment) of the proposed solutions.

AGC offers services across the lifecycle of the solution, spanning consultation, implementation, roll-out, upgrades, enterprise integration and managed services. We offer rapid deployment solutions based on our expertise and distributed delivery model. Our industry-driven approach ensures that we have pre-configured templates for verticals such as steel, oil and gas among others. This includes a network of four wholly owned and distributed delivery centers, a global talent pool with in- system expertise, and solution frameworks that greatly enhance productivity and reliability while reducing cost and risks.

We help deliver business processes as a platform to align business and IT strategies and transform their systems landscape. It focuses on understanding market trends, analyzing client requirements, gaining expertise in emerging technologies and helping clients enhance business potential by planning, architecting and integrating the right solutions.

The solution offering comprises:

  • Automation Solutions
  • Channel Management and CRM
  • Computing and Analytics
  • Human Capital Management
  • Microsoft Web Technologies
  • Treasury and Risk Management
  • Supply Chain Solutions

Customer Experience Applications

In a tough economic climate and a highly competitive business landscape, companies realize that they need more than smart price propositions and superior product offerings to have an edge in the market. Offering high customer engagement and creating memorable and outcome-driven customer experiences is proving to be a critical differentiator that gets you repeat visits and high loyalty from your high value customers.

AGC's customer experience applications practice offers flexible and comprehensive solutions that enable our clients to achieve 360 degree collaboration in their enterprises and contact center operations.

Our customer experience application solutions:

  • Enhance efficiency
  • Enable experience
  • Drive process optimization
  • Work towards ROI and cost savings
  • Implement process transformation within and outside an enterprise

AGC helps you achieve operational effectiveness by focusing in areas that matter the most to your organization.

Employee Productivity

Quality and Performance

Regulatory Compliance

Service Levels

Employee Engagement

Costs / Profits

Customer Satisfaction

Operational Efficiency

Automation

Our solution offerings help you create engaging experiences so that you can develop deeper relationships with your customers without sacrificing flexibility, scalability or security. These solutions help increase your brand loyalty, drive revenue, improve customer engagement and experience, drive customer satisfaction and deliver incremental and sustainable growth.