The IT environment is getting more complex and critical. AGC Network's expertise in the 4P's - process, platform, people and partners, helps IT departments at client organizations become real business enablers. AGC's managed services help our customer's IT departments to deliver business value that is strategically aligned to their organization's needs. With our services, organizations have access to best-of-breed IT systems and industry best practices without the need for costly and pain-staking overhaul of their ICT infrastructure regularly.
AGC managed services objective and philosophy is focused around the qualitative framework of Service Chain Management to optimize solutions, operations and profitability. This is done by collaborating all the practices of AGC to offer unique value in the most cost-effective manner and highest qualitative framework by delivering a one stop shop solution for customers. Snapshot of the framework has been captured as below.
Managed Services Engagement Framework
AGC's Managed Services Engagement Framework is based on the ITIL Framework of AGC's Master Managed Services program aimed at our customers and international Tier 2 and Tier 3 channel partners across the globe. The framework covers multiple deployment models including remote (near-shore and offshore), onsite and hybrid models.
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